In January 2009, Dalbar, Inc. gave Primerica the Dalbar Service Award for exemplary customer service to its mutual funds clients – for the sixth year in a row.
Greg Pitts, Primerica Executive Vice President, said customer service has been a top priority for years. “When John Addison and Rick Williams became co-CEOs in 1999, a key priority was to improve the service to our sales force in the securities area. We made a multi-million dollar investment in technology and processing which, combined with our extremely talented Home Office team, created a superior service model.”
Primerica Shareholder Services (PSS), with its partner PNCGIS, helps Primerica continue to do what’s right for families by providing great service to shareholders. Dalbar, Inc. is a client service rating company that works to make customer satisfaction and quality a top priority in the financial services industry.
Tags: DALBAR, Greg Pitts, John Addison, PNCGIS, Primerica, Primerica Shareholder Services, Rick Williams
This entry was posted on Wednesday, February 25th, 2009 at 8:00 am and is filed under Primerica. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
March 2nd, 2009 at 9:45 am Doug34 Says:
With all the problems on Wall Street, it’s good to know that someone concerned about their reputation.
March 24th, 2009 at 12:39 am Melvin McCain Jr. Says:
I would like to subscribe just to see info that is about Primerica. In this way I can use this as a tool that can make my business very effective.
June 23rd, 2009 at 9:27 pm v marie luz Says:
There are still good solid companies like PFS